The Unified Payments Interface (UPI) services appear to be down in India today. Several users have taken to social media to report disruptions in UPI services. According to the outage tracking platform Downdetector, complaints about the outage began surfacing around 8:30 pm IST.
NPCI responds to disruption
The National Payments Corporation of India (NPCI), which operates the UPI network, addressed the disruption on its official X account, stating, “Regret inconvenience on intermittent UPI connectivity issues as a few of the banks were having some internal technical problems. NPCI systems have been working fine and we have worked with these banks to ensure quick resolution.”
According to outage tracking website Downdetector, 62 per cent of users reported issues with payments, 29 per cent faced problems with fund transfers, and 8 per cent encountered glitches with the app.
An X user named Pratim Dasgupta posted, “Once again the UPI server is down.”
Another user took a humorous dig at the situation, writing, “#UPI down again…. UPI के भरोसे दुनिया घूमने वालों…. फिर छीछालेदर के लिए हो जाओ तैयार! 😂 #upipayment”
Meanwhile, expressing frustration with their bank, a user tagged SBI and wrote, “@TheOfficialSBI why isn’t your UPI working??? If you can’t handle it, please shut it down.”
Meanwhile, starting August 1, 2025, several new rules related to UPI transactions have come into force, following updated guidelines issued by the NPCI. These changes aim to enhance the efficiency and user experience of digital payments.
If you use UPI apps like Google Pay, PhonePe, Paytm, or others, some of your regular payment habits may be affected by these updates. However, as long as users comply with the revised NPCI protocols, transactions are expected to become more streamlined and secure.
Among the major updates, one key rule limits how many times users can check their bank balance through UPI apps. This has now been capped at 50 balance inquiries per day across platforms.
To balance this restriction, the NPCI has introduced a feature that displays your updated bank balance automatically after every transaction, reducing the need for repeated manual checks.
Additionally, there are now set hours during which scheduled bill payments will be processed, only before 10:00 am and after 9:30 pm. Another important change limits users to checking the status of a pending transaction just three times, with a mandatory 90-second gap between each attempt.
